Shipping policy
Order Dispatch & Shipping
FrostBuddy is operated by frostbuddyz.
Last updated: September 9, 2026
These numbered terms provide a concise record of how this part of the store operates.
Terms at a glance
- Order processing and cutoff
- Delivery estimates and tracking
- Shipping origin and fulfillment
Clause 1 — Order processing and cutoff
Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.
Clause 2 — Delivery estimates and tracking
Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.
Clause 3 — Shipping origin and fulfillment
Orders ship from 2124 Mulberry Ln, Jenison, Michigan, 49428, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. frostbuddyz fulfills orders according to the published method and stated shipping origin.
Clause 4 — Shipping area and address accuracy
We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.
Clause 5 — Shipping cost
Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.
Clause 6 — Shipping support
Contact support@frostbuddyz.shop or 405-394-3612 with an order number if shipping assistance is needed. frostbuddyz is located at 2124 Mulberry Ln, Jenison, Michigan, 49428, United States.